To expedite your return, please read over our guidelines and fill out the form below. 

 

Guidelines for Returns

  • Merchandise must be returned with its original packaging, un-opened and not damaged
  • Items purchased from Supply Doc may be returned for credit within 30 days of the invoice date.
  • Please contact Customer Service to obtain a Return Authorization Number at 877-311-7373.
  • We request that all items be included for the return, have an authorization number
  • Please include a copy of the original invoice.
  • All product warranties are subject to the terms and conditions of the original manufacturer.
  • Only products in their original unopened and undamaged packaging will be credited in full.
  • A 15% restocking fee may apply to some returns.
  • Shipping charges may apply. 
  • The following items cannot be returned:
    • Opened hand-pieces
    • Small equipment, alloy
    • Special order items,
    • All RX
    • Any controlled substances.

Once the return is completed. You will be contacted via email. Please allow 7-10 business days. Please call in to confirm your email and phone number. 

Have questions please call us at 877- 311- 7373, or email us at orders@supplydoc.com. We appreciate your business.